● Oversee and manage the end-to-end payroll process for all employees, ensuring accuracy, timeliness, and compliance with local labor laws and company policies.
● Supervise personnel administration activities, including onboarding, offboarding, attendance, leave management, and employee records maintenance.
● Ensure compliance with all statutory requirements related to payroll, taxation, social insurance, and labor regulations.
● Collaborate with HR, Finance, and Operations teams to streamline payroll and personnel processes within the BPO environment.
● Develop and implement payroll policies, procedures, and controls to enhance efficiency and mitigate risks.
● Prepare and review payroll reports, reconciliations, and analytics for management and audit purposes.
● Address and resolve employee queries related to payroll, benefits, and personnel matters in a timely and professional manner.
● Coordinate with external auditors, government agencies, and vendors regarding payroll and personnel audits or inspections.
● Lead, mentor, and develop a team of payroll and personnel specialists to ensure high performance and continuous improvement.
● Stay updated on changes in labor laws, tax regulations, and best practices to ensure ongoing compliance and operational excellence.
● Bachelor’s degree in Human Resources, Business Administration, Accounting, or a related field.● 2-5 years of proven experience in payroll and personnel management, preferably within a BPO or outsourcing environment.● Strong knowledge of Egyptian labor law, tax regulations, and social insurance procedures.● Demonstrated experience with payroll software and HRIS systems.● Excellent analytical, organizational, and problem-solving skills.● Ability to manage confidential information with discretion and integrity.● Strong leadership and team management capabilities.● Exceptional communication and interpersonal skills.● Detail-oriented with a commitment to accuracy and compliance.