- Assist customers by understanding their individual needs and provide excellent customer service.
- Follow up the customer's requirements related to various departments.
- Act as focal point between sales team and other departments
- Maintain Customer Relations.
- Update customer list.
- Track, document and retrieve information in call tracking database.
- Collection process follow up.
- Handle customers complaints.
- Handle Sales business trips.
- Schedule meetings and presentations with prospects.
- Assist the sales team with administrative work.
- Track Sales team schedules, T&A and visits.
- Consistent reporting for the sales team performance and customers patterns.
● 1-3 years of experience in a sales coordination, sales support, or administrative role.Excellent communication skills in English/Arabic.Bachelor degree.Familiarity with consumer behavior principles.Strong organizational and multitasking abilities with keen attention to detail.