- Monitor customer accounts to identify overdue payments
- Monitor accounts to identify outstanding debts
- Find and contact customers to ask about their overdue payment
- Resolve payment issues with finance team
- Contact customers and inform them of their overdue
- Advice customers on their payment option and suggest methods of payment
- Negotiate suitable payment plans
3-5 years of experience in collectionknowledge of payment plans and collection proceduresExcellent negotiation skillsExcellent interpersonal communication and problem-solving skillsStrong attention to detail and time management skills