- Manage, maintain, and troubleshoot the company’s IT infrastructure, including servers, networks, and workstations.
- Install, configure, and upgrade hardware and software systems to ensure optimal performance and security.
- Monitor system performance and proactively identify and resolve technical issues to minimize downtime.
- Administer user accounts, permissions, and access rights in accordance with best practices and security policies.
- Implement and maintain data backup and disaster recovery solutions to safeguard company information.
- Support end-users by providing timely technical assistance and training on IT systems and applications.
- Collaborate with cross-functional teams to assess technology needs and recommend effective IT solutions.
- Ensure compliance with IT policies, procedures, and regulatory requirements.
- Document IT processes, configurations, and incident resolutions for knowledge sharing and future reference.
- Stay updated on emerging technologies and industry trends to recommend improvements and innovations.
Bachelor’s degree in Information Technology, Computer Science, or a related field.3 to 8 years of proven experience in IT engineering or a similar role.Strong knowledge of network administration, server management, and IT security protocols.Experience with hardware and software installation, configuration, and troubleshooting.Familiarity with backup solutions, disaster recovery planning, and data protection best practices.Excellent problem-solving skills and the ability to work independently or as part of a team.Strong communication skills to effectively support and train end-users.Ability to manage multiple tasks and prioritize workload in a fast-paced environment.Attention to detail and a commitment to maintaining high standards of IT service.Willingness to stay current with technological advancements and industry best practices.