1. Install, configure, and maintain software and hardware components of a computer and network systems for all end-user software applications (Windows, MS Office, Antivirus, Outlook, etc.).
  2. Troubleshoot system and network problems, diagnose, and solve hardware or software issues including Windows and/or Apple operating systems.
  3. Repair and replace the damaged computer and network components.
  4. Test new hardware and software before full-scale installation.
  5. Serve as the first point of contact for end-users seeking technical assistance over the phone, email, or remote support.
  6. Follow-up and update PC's status and information.
  7. Ensure all issues are properly logged.
  8. Prioritize and manage several open issues at one time.
  9. Prepare accurate and timely reports.

1 to 2 years of experience in IT help desk or technical Support role.Bachelor's degree in Computer science or related fields.Excellent communication and interpersonal skills.Ability to prioritize and manage multiple tasks in a fast-paced environment.Strong problem-solving and analytical abilities.
Post date: 13 August 2025
Publisher: Wuzzuf .com
Post date: 13 August 2025
Publisher: Wuzzuf .com