- Collections officers have excellent communication and people skills and use persuasive techniques to collect overdue debts from customers.
We look for professionals with the following skills:Communication skills – collections officers need both written and verbal communication skills to draft letters and speak clearly to clients about their payment options, employing persuasion and other tactics in order to collect debts on overdue accountsAttention to detail– collections officers are detail-oriented professionals who take accurate and informative notes for client records and follow proper company procedures for debt collectionData entry– because collections officers enter information into digital systems, some data entry ability is essentialComputer skills– collections officers work with multiple types of software programs, which requires good computer skillsMathematics – because collections officers work with debts and finance, basic math skills are requiredJob RequirementsBachelor of commerce, Accounting Department.Minimum Two years of ExperienceVery good English Language.Presentable and good looking.