About the role

As a Commercial  Associate, you will be the first point of contact with our valued partner shops. You will be responsible for identifying, selecting, and establishing partnerships with the best shops in each area, ensuring InstaShop’s network grows with top-quality partners. By building and nurturing these relationships, you’ll play a key role in supporting InstaShop’s commitment to service excellence and customer satisfaction.

Day-to-Day responsibilities

• Building and maintaining a comprehensive list of potential partner shops and key contacts to maximize business outreach and new acquisitions
• Identifying and negotiating contracts to onboard new affiliate shops across regions, expanding InstaShop’s network
• Fostering strong relationships with client store representatives/managers, ensuring ongoing engagement and support
• Overseeing and facilitate the shop onboarding process, collaborating with cross-functional teams to ensure a smooth launch
• Monitoring key performance indicators (KPIs) and work to optimize the operational performance of partner shops
• Identifying and address gaps in product assortment and pricing relative to offline to ensure parity
• Generating non-commission revenue from vendors by identifying opportunities for additional business
• Supporting top-line growth initiatives for vendors within the portfolio
• Driving promo penetration across shops within your portfolio 
• Monitoring competitor activities in the market and sharing relevant insights with internal teams to inform strategy
• Identifying opportunities for in-store branding and execute these initiatives within partner shops
• Utilizing InstaShop’s services and providing constructive feedback to enhance the overall customer experience and services