Jobs / Sales Jobs / Team Leader - Mansoura

Team Leader - Mansoura

AXA Egypt - Egypt - Mansoura
Employment: Full Time

  • Maintain full understanding across all AXA products and services, market trends, opportunities and competitive activity
  • Ensure agents adherence to these KPIs and targets
  • Guarantee that each agent pursues all their assigned leads and referrals through efficient time management
  • Receive feedback from agents for all customer facing  appointments taken
  • Set objectives for each agent while providing year-round coaching
  • Resolves escalated customer complaints
  • Analyze sales statistics and generate reports to the line manager that can be used for monitoring
  • Record, store and retrieve both hard and soft customer information, make suggestions for improving products, services, sales policy and strategy, comply with all relevant legislation and codes of practice
  • Research customer files to identify potential cross sales opportunities 
  • Perform regular meetings and follow up with the assigned team of agents.
  • Contribute to the customer service satisfaction with the sales process, add value and ensure that customer’s expectations are always met
  • Communicate with Operations team on pending business; follow up on issuance requirements and issues that are faced
  • Maintain a health portfolio by achieving the expected persistency and renewal rates set.
  • Organize and coordinate agents’ schedules.
  • Research potential leads from business directories, web searches, or digital
  • Recruit, hire, and train new
  • Receive and report on all sales leads.
  • Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if
  • Track weekly, monthly, and quarterly performance and sales
  • Assist agents and team to meet and exceed goals through providing them with guidance, field support, motivation, coaching, trainings and sales technicalities.
  • Ensure high quality standards for the book of
  • Ensure renewals are being met in time and that their reports are being delivered to the management 
  • Maintain a strong product knowledge in order to be equipped by the full basket of insurance plans that serve the customers’ needs
  • Maintain sales volume by tracking changing trends, economic indicators and competitors 
  • Perform all other duties as assigned by Manager 

Apply on the Job Website
Post date: 26 July 2025
Publisher: AXA Egypt jobs
Post date: 26 July 2025
Publisher: AXA Egypt jobs