Sure! Here's a Job Description (JD) for the role of Head Cashier tailored for an F&B or retail business:

???? Job Title: Head Cashier

Department: Operations / Finance
Reports to: Branch Manager / Finance Supervisor
Location: [Insert Location]

???? Job Purpose:

To oversee the daily cashiering operations at the branch, ensure proper cash handling, accurate transactions, and compliance with financial procedures. Acts as the main point of contact between the branch cashiers and head office finance team.

???? Key Responsibilities:

• Supervise and support all branch cashiers to ensure smooth daily operations.
• Monitor daily cash transactions, POS entries, and reconcile cash and card payments.
• Perform and verify end-of-day closing and cash counts.
• Ensure accurate handover of cash to bank representatives or finance team.
• Train new cashiers on POS systems and cash handling procedures.
• Investigate and resolve any discrepancies or customer payment issues.
• Maintain records of petty cash, vouchers, and receipts.
• Enforce company policies related to cash, discounts, voids, and refunds.
• Communicate with head office finance team regarding deposits, variances, and reports.
• Ensure cleanliness, organization, and readiness of cashier stations.

✅ Requirements:

• Minimum 3–5 years experience in cashiering, with at least 1–2 years in a supervisory role.
• Strong knowledge of POS systems and cash reconciliation processes.
• High attention to detail and integrity in handling cash.
• Ability to work under pressure, especially during peak hours.
• Good communication and leadership skills.
• Basic proficiency in Excel or financial systems.