Job Title: Senior Contact Center & Social Media Manager
Department: Client Services
Location: 10th of ramadan city
Reporting To: Regional Managing Director / CEO
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Role Objective:
To lead and manage the contact center and social media messaging operations across a network of aesthetic clinics. This role ensures timely, professional, and high-quality interactions with clients across all communication channels—calls, messages, and social platforms—while driving client satisfaction, appointment bookings, and brand consistency.
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Key Responsibilities: