The Sales Specialist B2B is responsible for driving revenue growth by actively engaging with potential and existing customers, promoting Dewan Soft's products/services, and achieving sales targets within a defined territory or sector. This role requires a proactive, results-oriented individual with excellent communication and relationship-building skills. The Sales Specialist will be expected to manage the entire sales cycle, from lead generation to closing deals, and provide exceptional customer service throughout.
Responsibilities:
- Identify and qualify sales leads through various channels (e.g., cold calling, networking, online research, referrals).
- Conduct product demonstrations and presentations to potential clients.
- Prepare and deliver compelling sales proposals and quotations.
- Effectively manage and close sales opportunities within the assigned territory or sector.
- Build and maintain strong, long-lasting relationships with existing and potential customers.
- Understand customer needs and provide tailored solutions.
- Act as a primary point of contact for customer inquiries and issues.
- Ensure customer satisfaction through proactive communication and follow-up.
- Stay up-to-date on industry trends, market activities, and competitors.
- Provide feedback to the sales and marketing teams on market opportunities and customer needs.
- Identify and pursue new market segments or customer groups.
- Maintain accurate records of all sales activities in the CRM system (e.g., Salesforce, HubSpot).
- Prepare regular sales reports and forecasts.
- Track and analyze sales performance against targets.
- Manage expenses and adhere to company policies.
- Work closely with other departments (e.g., marketing, customer service, product development) to achieve company objectives.
- Participate in sales meetings and training sessions.
- Share best practices and insights with the sales team.
Bachelor's degree in Business Administration, Marketing, or a related field.1-3 years of experience in sales, preferably in [Relevant Industry].Proven track record of achieving sales targets.Excellent communication, presentation, and interpersonal skills.Strong negotiation and closing skills.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).Familiarity with CRM software (e.g., Salesforce, HubSpot).Very good in English (written and spoken).