- Manage the company’s filing system as well as the online archiving system to ensure secure and organized record-keeping.
- Organize meetings, coordinate appointments, schedules, and manage staff calendars.
- Handle correspondence, complaints, and queries from clients and other parties.
- Assist the technical team in preparing press releases, letters, presentations, rating certificates, and reports.
- Keep reports up to date as required by the technical team.
- Take responsibility for the upkeep of the office and facilities, including maintenance, network, and document storage areas, ensuring that appliances are in good working order.
- Ensure health and safety policies are up to date and implemented.
- Manage the office budget effectively and handle petty cash.
- Assist HR with maintaining personnel records, arranging interviews.
- Organize induction programs for new employees and facilitate the onboarding process.
- Answer telephone calls and emails from transaction partners, clients, and regulatory bodies, directing them to the relevant staff members.
- Plan and organize company events, conferences, and external meetings.
- Arrange travel logistics, including flights, accommodations, hotel bookings, and car rentals for employees attending meetings or conferences.
Bachelor’s degree in business administration or related major.A business administration degree or certification—such as the Certified Office Manager credential—is advantageous.Advanced level of English (C1 or C2).Good level of Arabic.8-10 years of experience in an administrative role.Good interpersonal and time management skills, including demonstrated ability to prioritize tasks and meet daily deadlines.Basic accounting and budgeting skills.Basic IT skills.Excellent communication skills (verbal and written).Excellent user of Microsoft package, especially Excel, PowerPoint, and Word.Proficiency in business writing.Able to use software programs.