- Setup, configure, manage and troubleshoot computing hardware including but not limited to: laptops, desktop computers, active passive network components.
- Install, configure, manage, administer, and maintain MS Server (Windows 2008, 2012, 2012 R2) /MS Professional OS (Win Win7, Win8, and Win 10) and other MS OS versions.
- Assists with administrating Active Directory, Exchange Email Servers, Azure and Office 365 Admin Portals.
- Install Complex Software for Desktop Management, this includes Asset Management, Remote Control, Software Delivery, Anti-Virus and Device Management Software, Desktop Maintenance, and Help Desk management.
- Creates and installs packages and deploying system updates.
- Basic knowledge and skills for updates and firmware upgrades for sites switches, firewalls, access points and other connectivity hardware.
- Assist and support End Users on the use of their software and hardware.
- Investigates and resolves routine hardware and communications problems.
- Performs and verifies system and data backups on servers.
- Assists Network Management including development implementation of wiring configuration standards connectivity solutions, overall network operation systems, network software, server hardware configurations, network file systems and directory structure. LAN/WAN System integrity and security.
- Assist Group IT Manager by recommending purchases of hardware and software needed to operate the network, servers, and desktop PCs.
- Assists in evaluating end user needs and recommends appropriate equipment and software configurations.
Bachelor’s degree in Computer Science or equivalent from a reputable university in Egypt.Residents of Red Sea Governorate, (Hurghada) are preferable.Max age is 30.Experience is from 3-4 years in IT field.IT certification in networks and IT systems is preferred.Very good practical experience in technical support of workstations software.Familiarity with network access control.Wide knowledge of IT principles.Very good command of the English language, both writing and speaking.Excellent Team Work spirit.Excellent time management and communication skills.Organized and detail-oriented skills.Multitasking skills.