- Dealing with clients and interact with them via various channels: phone, chat, email ..etc.
- Closing sales with clients.
- Handling outgoing packages from A to Z Including accommodation, aviation, visa, tours... etc.
- Have experience in Contract Managing and Reservation issue.
- Develop Internal and External tours.
- Arranging Tailor Made/ Fixed Outbound Packages.
- Handle the sudden circumstances of clients.
- Manage relation with suppliers.
- Participate in Planning and launching different product.
- Evaluating customers’ holidays and issuing appropriate feedback forms.
From 1 to 3 years of experience in outbound tourism is a must.Excellent in English.Excellent communications skills.Sales skills.Customer service skills.Excellent Knowledge of Key Suppliers worldwide (Travel agents/Hotels/Booking systems).Easily and quickly identify and resolve problems.Ability to work under pressure.Ability to negotiate with suppliers for best deals.Works well independently, or in a teamwork.Handling customer, searching quickly on effectively ways for helping.Excellent communication and presentation capabilities.