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The Sales Officer will be responsible for driving sales growth by identifying and developing new business opportunities within the construction sector. This position requires a proactive individual with an in-depth knowledge of all construction raw material SKUs in the Egyptian market. The Sales Officer will also nurture and maintain long-term relationships with key stakeholders in construction companies.

Lead Generation

• Develop in-depth knowledge of construction raw materials (steel, cement, wood, plumbing, electrical, bricks) and all its common SKUs in the market.
• Identify and source potential customers (B2B) in the construction industry.
• Develop and maintain a strong network of procurement contacts within the construction industry.

Sales Operations

• Manage cold and warm calls to prospective leads, schedule and follow through on calls and setup meetings with leads and current customers.
• Answer all lead and customer questions accurately and promptly; prioritize and/or escalate accordingly.
• Maintain an accurate record of all sales, scheduled customer appointments, and customer complaints.
• Promote specific products as directed by upper management.

Account Management

• Answer customers' questions and follow-up on deliveries and escalate issues accordingly.
• Develop and sustain long-lasting relationships with customers.

NCS02