- Conduct training according to the required quality.
- Conduct training induction for new Employees in the customer care.
- Conduct refreshment sessions to ensure general awareness of the company’s products & services.
- Participate in conducting internal soft skills training.
- Maintain and enhance the training delivery quality.
- Evaluate new trainees.
- Assess trainees’ skills, behaviors and learning styles during the internal training course.
- Report the trainees’ assessment results to the Training Senior Supervisor to ensure the consistency of workflow.
- Prepare Review & update training material
- Develop and create training program (soft Skills and technical)
University DegreeExcellent Computer skills, Advanced MS Office required. Excellent in Arabic & English (Reading, Writing & Oral).Recent Consumer login experience is preferable.