Job Purpose:

For one of our companies Cozmo Travel. the Outdoor Sales Executive will be responsible for actively promoting and selling tourism products and services to corporate clients and B2B partners, including Travtrolley and Ibyta. This role will focus on building and maintaining strong relationships with new and existing clients, identifying business opportunities, and driving sales growth. Working closely with the Sales and Operation Supervisor, the Outdoor Sales Executive will also play a key role in expanding the B2B market by promoting additional products and services.

Key Responsibilities:

• 1.Complete Set-up as an Umrah Agent: Ensure all documentation, licenses, and certifications are completed for the company to officially operate as an Umrah agent.
  -Coordinate with relevant authorities and organizations to meet legal and religious requirements.
  -Prepare and manage contracts with suppliers, hotels, and transport services for Hajj and Umrah operations.
• 2.Product Development for Hajj & Umrah:
  -Design, develop, and continuously improve the Hajj and Umrah service offerings to meet the diverse needs of pilgrims.
  -Ensure that packages and offerings are comprehensive, cost-effective, and aligned with the highest standards of comfort and religious compliance.
• 3.Sales & Operational Management:
  -Manage local sales efforts to promote Hajj & Umrah packages.
  -Work with marketing and sales teams to develop strategies for acquiring new customers and maintaining long-term relationships with existing ones.
  -Oversee daily operations of the Hajj & Umrah department, ensuring smooth coordination between teams, clients, and external service providers.
• 4.Team Leadership:
  -Oversee the performance and activities of the team, including the eventual staff member joining after the setup is finalized.
• 5.Customer Service & Experience:
  -Address customer inquiries, complaints, and issues in a timely and professional manner, ensuring the highest level of customer satisfaction.
• 6.Compliance & Quality Assurance:
  -Ensure all services comply with religious guidelines, legal regulations, and industry standards.

Operational Management:

-Negotiate contracts, manage service agreements, and monitor performance to ensure that all partners meet the operational and quality standards set by the company.

Management Reporting:
-Prepare and maintain reports on sales, operational efficiency, customer satisfaction, and financial performance.

Dimensions:Personal Qualities: Strong interpersonal skills with a focus on building and maintaining long-term relationships.Excellent communication and negotiation skills, with the ability to close deals and drive sales.Self-motivated, results-driven, and able to work independently.Detail-oriented with strong organizational and time-management skills.Ability to thrive in a fast-paced, dynamic environment.Passionate about the travel and tourism industry and staying updated on market trends.Education:Bachelor’s degree in business administration, Sales & Marketing, Tourism Management, or a related field is preferred.Experience:Minimum of 3 years of experience in outdoor sales within the tourism or travel industry.Proven track record in corporate sales or B2B sales, with the ability to identify opportunities and close deals.Experience working with travel agencies, corporate clients, and B2B partners is highly desirable.Skills:Strong knowledge of the tourism and travel industry, particularly in the B2B market.Excellent command of English; proficiency in Arabic is a plus.Proficiency in MS Office and CRM software for tracking sales activities and client interactions.