- Diagnose and troubleshoot hardware, software, and network issues.
- Support end-users with system setup, software installations, and technical queries.
- Maintain and update IT equipment, including laptops, printers, and mobile devices.
- Monitor system performance and report incidents.
- Log and track issues using a ticketing system.
- Assist in system updates, backups, and IT asset management.
- Provide basic training to users on IT systems and tools..
Male candidate only.2 to 5 years of experience in IT support or a similar role.Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience).Proficiency in Windows, macOS, and networking concepts.Strong problem-solving and time management skills.Familiarity with IT tools like Active Directory, VPN, and Office 365.