1. Export Coordination:
• Plan and coordinate the export of goods, including booking shipments, scheduling pick-ups, and monitoring shipments.
• Liaise with shipping lines, freight forwarders, and customs brokers to ensure smooth logistics operations.
2. Documentation Management:
• Prepare and verify shipping declarations, SI and VGM.
• Review B/L drafts and finalize needed amendments in timely manner.
• Request and review freight invoices before payment.
3. Regulatory Compliance:
• Stay updated on international shipping laws, customs regulations, and trade compliance requirements.
• Verify that all shipments comply with export regulations and maintain proper records for audits.
4. Customer Communication:
• Provide timely updates to customers on shipment status, delays, or issues.
• Respond to customer inquiries and resolve issues related to shipping or documentation.
5. Logistics Optimization:
• Negotiate shipping rates and terms with carriers and freight forwarders.
• Prepare a Monthly Updated Freight Rate Report to the frequently shipped destinations.
6. Problem Resolution:
• Address and resolve issues such as shipment delays, lost cargo, or documentation discrepancies.
• Coordinate with internal departments to resolve any export-related concerns.
7. Reporting:
• Maintain accurate shipping records and prepare reports on shipment performance, costs, and compliance metrics.
• Bachelor’s degree in Supply Chain Management, Logistics, International Business, or a related field.• 3+ years of proven experience in export logistics, international shipping, or a similar role.• Strong knowledge of export documentation and trade compliance regulations.• Strong digital skills, preferably previous hands-on experience on Odoo ERP system. • Excellent organizational, problem-solving, and multitasking skills.• Strong communication and interpersonal skills for liaising with internal and external stakeholders.• Ability to work under pressure and meet tight deadlines.