- Create loading instructions for warehouse department.
- Prepare and audit export documentation for export shipments.
- Ensure vessel transaction payments are made on time.
- Submit timely document instructions to shipping lines and / or other third party industry providers.
- Create, assemble and present applicable export documentation required per country specific destination in accordance with export laws and regulations.
- Follow up the shipments after loading and keep customer updated with all new updates.
- Solve any issue related to the outstanding shipments until they arrive to customer's warehouse.
- Handle customers' complaints and special requests.
- Maintain export files in an organized and cataloged system.
- Ensure compliance with export laws and regulations.
BSc/BA in business administration, supply chain management or relevant field.Fluent speaking and writing English.French and/or Spanish is a huge plus.Excellent communication skills.Ability to network and negotiate.Exceptional judgment and decision-making skills.Strong math and time management skills.Good Microsoft Office skills.