- Manage orders and organize flow of the day
- Organize workflow and ensure that employees understand their duties or delegated tasks
- Monitor employee productivity and provide constructive feedback and coaching
- Receive complaints and resolve problems
- Maintain timekeeping and personnel records
- Pass on information from upper management to employees and vice versa
- Manage Inventory and maintiance
- Hire and train new employees
- Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
Proven experience as supervisor or relevant roleFamiliarity with company policies and legal guidelines of the fieldAbility to learn a variety of job descriptionsExcellent communication and interpersonal skillsOutstanding organizational and leadership skillsGood knowledge of MS OfficeDiploma/Certificate in first line management or relevant fieldHigh school diploma; BSc/BA in management or relevant discipline will be considered an advantage