IT Support duties and responsibilities of the job
Installing and configuring computer hardware, software, systems, networks, printers and scanners
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the company (this may be in person or over the phone)
Setting up accounts for new users
Repairing and replacing equipment as necessary
Testing new technology
Possibly training more junior staff members
IT Support job qualifications and requirements
Computer Science
Computing
Engineering
A technical, logical thought process
Problem-solving skills
Communication skills
An ability to stick to strict deadlines
An ability to prioritise and delegate
A keen eye for detail