Role Purpose:

• Network Specialist - Customer facing technical service desk, graduate engineer (BE / BTech) or have
the knowledge through courses, with adequate knowledge of networking (CISCO certified).
• Role purpose is to provide technical service desk support to premium service customers with
complex solutions and complex SLA requirements in a 24/7 shift based working environment.
 
 

Primary Skills:

• Routing Protocols (OSPF, BGP, EIGRP, ISIS)
• LAN Switching (Exposure to diversified family of Catalyst and IOS based Switches including hands on
experience on VLANs, Trunks, STP, PVST)
• WAN Technologies (ATM, Frame Relay)
• ISDN (Hands on experience preferred) HDLC & PPP Point to Point links.
• CCNA Certificate is a must. 
 

Skills:

Essential:
 CCNA Certificate is a must with 1 year
NOC experience with technical profile background.
CCNP is an added advantage.

Desired:
 Experience in WAN technologies and
troubleshooting is an added advantage. Very Good
customer handling skills and Communication
should be very good as we deal with Customers
across the globe.
Candidate should have engineering
background. BE/BTECH. CCNA certification, or have
taken the relevant courses.

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