Role Purpose
Leads Home & Gated Communities squad, responsible for formulating a new approach to penetrate the Gated Communities and expand our market share by offering a seamless home connectivity product supported by a robust end to end operating model which is integral for our growth.
The key focus is to implement a customer centric strategy, featuring a calendar of activities based on a proper understanding of customer needs, as well as guiding & effectively influencing the sales team.
Role Profile
• Support in setting and executing Gated Communities strategy that is focused on achieving both financial gain and customer satisfaction
• Gated Communities P&L achievement through monitoring, implementing and applying Key commercial & Marketing KPIs of this segment
• Manage the business cases formulation process and operating model including financial and commercial assumptions validation to ensure achieving the targeted profitability margins
• Assist in formulating a fully integrated plan and putting it into action to achieve better product positioning, financial growth, and maximized share
• Full ownership of the Gated Communities portfolio, end-to-end customer journey and experience across different functions in the company
• Analyse market trends and customer behaviour to identify product improvement opportunities and uncover new market potential, with the goal of effectively guiding the sales team
• Manage the extended teams among support functions and diverse stakeholders to be fully accountable for our strategy and ensure the proper delivery of the marketing calendar activities and new initiatives the Chapter Leads.
Competencies and Qualifications
• Must possess commercial acumen and be business-savvy, with strong analytical and financial skills, strategic thinking, and effective communication and negotiation abilities.
• Ability to innovatively design and launch commercial offerings and propositions.
• Show commitment by doing whatever is necessary to build the best product possible .
• Able to work with a disparate set of stakeholders and leverage their input to create an ordered list of priorities.
Must have technical / professional qualifications:
• Commercial acumen & business savvy
• Financial understanding skills
• Analytical brain & strategic thinking
• Strong communication & presentation skills
• Stakeholder management
What's in it for you
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
Who we are
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.