Company Description
Jaz Hotel Group, part of Egypt’s largest travel conglomerate Travco Group International, is a premier hotel ownership and management chain in the Middle East. With 58 properties in Egypt under various brands, including Jaz Hotels & Resorts, Magic World Club by Jaz, Iberotel Hotels & Resorts, Solymar Hotels & Resorts, and Steigenberger Hotels and Resorts, Jaz Hotel Group offers a total capacity of 15,428 rooms. The company also operates Jaz Cruises and Steigenberger Cruises, providing exceptional hospitality experiences.
Role Description
This is a full-time on-site role for a Front Office Supervisor at Jaz Hotel Group in Marsa Alam. The Front Office Supervisor will be responsible for overseeing receptionist duties, managing reservations, ensuring excellent customer service, and utilizing strong communication and supervisory skills to optimize front office operations on a daily basis.
Qualifications
- German speaking
- Supervisory Skills: Experience in leading and managing a team
- Receptionist Duties: Knowledge of front desk operations and procedures
- Customer Service: Ability to provide excellent service to guests
- Reservations: Experience in managing room bookings and schedules
- Communication: Strong verbal and written communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Previous experience in the hospitality industry is a plus
- Diploma or degree in Hospitality Management or related field