- Develop and implement effective internal communication strategies to align departments, focusing on operational updates and team coordination.
- Facilitate communication between teams, ensuring clarity on roles, responsibilities, and project timelines.
- Serve as a liaison between internal teams and management, ensuring that stakeholders are consistently informed of updates, initiatives, and feedback.
- Support account management teams by aligning internal communication efforts with client needs, ensuring seamless project execution and delivery.
- Collaborate closely with HR and department leads to communicate policies, procedures, and company initiatives to employees.
- Organize and manage internal meetings, workshops, and team-building activities to promote team cohesion and operational efficiency.
- Monitor and optimize internal communication channels, ensuring timely and consistent messaging that supports overall operational goals.
- Provide regular reporting on the effectiveness of internal communications, with suggestions for improvements based on team feedback.
- Utilize task management tools and ERP systems effectively.
Minimum of 3 years of agency experience.Solid experience in account management, with an understanding of how internal communication impacts client satisfaction and project success.Strong verbal and written communication skills in both Arabic and English.Ability to translate operational updates and business needs into clear, actionable communication for internal teams.Excellent organizational and multitasking skills, with the ability to manage multiple teams and projects simultaneously.Experience with internal communication platforms, project management tools, and collaboration software.