Job Purpose:
Acquires & grows base of BB customers in order to meet KPIs set.
Build strong & healthy Business banking portfolio( asset & liability) within his assigned zone
Accountabilities:
Sales/Relationship Management:
· Achieve communicated KPIs by strictly following his key performance activities(KPAs), (outbound calls, sales visits, cross sell activities)
· Report his KPAs on weekly basis to the business banking sales manager.
· Personally and proactively build his area business banking portfolio of asset and liabilities.
· Keeps updated and learns in-depth the more complicated products offered by the competition.
· Grows the number of new account relationships via customer referrals, marketing leads and self-generated leads.
· Proactively assesses financial needs of customers.
· Responsible for achieving & delivering his/her targets in terms of acquisition, liabilities, asset and fee income for his/her Advising Zone.
· Assisting the Business banking Area Manager in periodically evaluating performance levels as defined in the business plan.
· Totally responsible for business banking acquisition for his advising zone.
· Provide customer technical advices and solutions.
Quality & Services
·Ensure good customer acquisition in accordance to ADIB policies and processes.
·Efficiently handle new to bank customer’s inquiries for all BB products and consumer products .
· Ensure full and proper customer knowledge for all BB asset and liability products.
· Regularly promote the usage of other delivery channels via day-to day contacts with the customers.
· Ensure continuous flow of appointments at Advising Zone.
CBE, Compliance, Audit, Procedures
· Responding to Compliance Dept. requirements in terms of obtaining proper approvals
· Ensure implementation of all Bank policies / procedures / KYC compliance requirements are in place
· Ensure following set procedures / policies as per designation letter.
· Ensure full adherence to credit policies and required documentations.
. And any other assigned tasks.
Minimum Qualifications:
Years of experience:
minimum 2 years of experience in sales activities.