• Oversee the daily operations of retail stores, ensuring efficient and effective management.
• Develop and implement operational policies and procedures to improve store performance.
• Lead, train, and motivate retail staff to achieve sales targets and provide excellent customer service.
• Monitor inventory levels and manage stock replenishment to ensure product availability.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Collaborate with marketing and merchandising teams to execute promotional strategies.
• Ensure compliance with health, safety, and company standards.
• Manage budgets, control expenses, and optimize operational costs.
• Address and resolve customer complaints and issues promptly.
• Foster a positive and inclusive work environment that promotes teamwork and collaboration.