Job Purpose
Responsible for the operational management of the company's development programs and
performance management (PM) cycle ensuring smooth implementations monitoring compliance &
reporting, facilitating employee understanding and engagement throughout the programs
Reports to
Development
• Participate in implementing key development initiatives such as mentorship and job rotation
programs to support employee development and enhance the company's employer branding as a
leader in people development.
• Administer the Talent Discoverer Program to identify and nurture high-potential employees
across the organization.
• Manage the execution of the development program from scheduling, and logistics to successful
delivery and follow-up.
• Conduct training sessions on topics relevant to professional development and personal
development plans (PDPs), career development, adapting content to meet the specific needs of
participants.
• Communicate with training institutes, universities, and professional development providers
ensuring smooth communication, payments and handling their inquiries and concerns
Update all records of the development activities, maintaining detailed documentation to ensure
accuracy and easy access for ongoing reference and assessment.
• Deliver regular reporting on the execution highlighting successes and areas for improvement.
Performance Management
• Oversee the launch and execution of the performance management cycle, ensuring it aligns with
the functional goals and HR strategies.
• Support in developing and delivering educational materials and sessions to enhance staff
understanding of the performance management system and processes.
• Identify opportunities to enhance the effectiveness of the performance management system and
initiatives. Implement best practices to improve overall employee performance management.
• Collaborate with IT and other relevant teams to enhance the PM system, making necessary
adjustments to improve user experience and align with strategic changes.
• Extract and analyse performance data from the system. Monitor completion rates and other key
metrics for each cycle, providing regular reports and actionable insights to HR leadership.
• Respond to employee inquiries and issues regarding the PM process in a timely and supportive
manner. Act as a point of contact for troubleshooting and resolving system-related concerns