Reservation and Booking Support

ََََ - Egypt - Egypt

Job Description:
We are seeking a proactive and detail-oriented individual to manage and optimize our Airbnb and Booking.com profiles for multiple holiday home units remotely. The ideal candidate will be responsible for updating unit details, managing pricing, and ensuring bookings are properly handled. Additionally, you will oversee guest check-ins and check-outs in coordination with our on-ground team.

Key Responsibilities:

  • Manage and update property listings on Airbnb and Booking.com, ensuring accuracy in descriptions, amenities, and photos.
  • Regularly monitor and adjust pricing using PriceLabs to maximize occupancy and revenue.
  • Utilize Uplisting to synchronize bookings and manage reservations across platforms.
  • Coordinate with the on-ground team to ensure smooth guest check-in and check-out processes.
  • Prepare and present detailed monthly reports on revenue, expenses, bookings, and property performance.
  • Monitor guest reviews and respond to inquiries or complaints in a timely and professional manner.
  • Track and document expenses related to maintenance, utilities, and guest services.
  • Adjust availability and pricing to reflect high and low seasons or special events.
  • Ensure compliance with platform regulations and company policies.
  • Work with the client managers closely for each unit.

Qualifications:Proven experience managing listings on Airbnb and Booking.com.Familiarity with PriceLabs or similar dynamic pricing tools.Experience using property management software like Uplisting or others.Excellent communication skills, both written and verbal.Strong English Language.Strong analytical skills for pricing adjustments and report preparation.Ability to work remotely and manage time effectively.Detail-oriented and able to handle multiple units simultaneously. 
Post date: Today
Publisher: Wuzzuf .com
Post date: Today
Publisher: Wuzzuf .com