- Coordinating the sales team and assisting with recruiting and training new hires.
- Providing product demonstrations to staff and clients, and taking the lead in resolving complaints.
- Analyzing sales team performance and scheduling training/refresher sessions accordingly.
- Conducting market research and sharing findings with the team.
Proven work experience as a Sales support specialist or Sales support associateHands on experience with ERP and CRM systemsProficiency with MS Office Suite, particularly MS ExcelIn-depth understanding of sales principles and customer service practicesExcellent communication skillsAnalytical and multitasking skillsTeamwork and motivational skillsBS degree in Marketing or associates degree in relevant field a plus