Title: 3PL Warehouse Manager

Job Code: WHMOB1G03

Summary

Planning and organizing all matters related to warehouses (materials, final product, in-process product, and storage spaces) and identifying the required needs and organizing the entry and exit of inventory in accordance with the approved procedures.

Main Responsibilities:

• Solve and discuss all customer problems and lock the problem out of their roots;
• Ensuring the quality and inventory accuracy verifying through QC and SC records;
• Tracking 3PL productivity improvement and actively working with the 3PL team to improve our shared KPIs;
• Stock Replenishment – Expiries and Near Expiries (FIFO / FEFO);
• Putting in place a structured continuous improvement approach based on the application of tools/methods (DMAIC) and the implementation of ALFA best practices;
• Driving initiatives for opportunities to ALFA's benefit within the relationship with the 3PL;
• Participate to tenders to select the most suitable 3PL and managing the contract with service providers by tracking the 3PL's performance and cost, solving day to day issues with the 3PL, motivating the 3PL to continuously improve performance; and
• Act as focal point to ensure smooth communication and collaboration between the 3PL team and ALFA's internal functions (CRM, WMS, Supply Planning, Imp/Exp. and others) and actively resolve any uprising issues.