Trainers are responsible for the ongoing training that makes advisors better equipped to deal with the day-to-day functions of their job. Continuous assessment and training of advisors’ knowledge on current and new protocols.
| Tasks, Duties, Responsibilities |
- Theory and hands on training for products and treatments with their related equipment in accordance to set protocols and based on each hire’s position (advisor or session maker); explain scientific and therapeutic benefits.
- Conduct written tests for new hires to ensure full theoretical understanding and hands-on tests on treatments to ensure standardization in services provided.
- Assess training need for current staff and perform training for enhanced skills.
- Develop a comprehensive training manual for all protocols, products and treatments offered at Bioskinspa.
- Coordinate with HR department for new hires trainings and update them on the result of the evaluation in order to make a clear decision. Also, send biannual assessment on the training requirements for current staff.
- Work closely with Research & Development Department in protocol writing.
- Launch new services by demonstrating the steps, benefits, and beneficiaries, and prepare its related procedure manual along with the presentation.
- Continuously researching new ways and methods to deliver an interactive training while checking trends and developments for best practices.
- Perform sales training in coordination with the Sales Manager and evaluation.
- Prepare yearly Departmental Quality Objectives and follow their implementation.
- Set training target and work on achieving it.
- Actively seek to attend all company’s meetings, trainings, workshops and events.
- Understand and abide by the company’s Internal Rules and Regulations (IRR).
- Follow all Operating Procedures.
1. Education: BS in Physiotherapy 2. Experience: 1 to 3 Years in similar position3. Computer Skills: MS Office4. Linguistic skills: English & Arabic, French is a plus5. Competencies: • Clear understanding of training program design and implementation• Strong written and verbal communication skills• Talents in delivering engaging presentations• Dedication to learning and continuous professional development• An ability to accurately assess employee performance• Highly capable of working with others efficiently on a team• Excellent attention to detail and above-average-organizational skills• Skilled at thinking analytically and evaluating needs for training program creation• Highly creative and innovative mind when designing learning activities and programs• Extensive knowledge of learning theory and effective teaching methods• Impressive interpersonal skills and ability to make individuals feel comfortable