- ● Manage a portfolio of accounts to achieve long-term success
- ● Develop positive relationships with clients
- ● Act as the point of contact and handle customers’ individual needs
- ● Generate new business using existing and potential customer networks
- ● Resolve conflicts and provide solutions to customers in a timely manner
- ● Supervise account representatives to ensure sales increase
- ● Report on the status of accounts and transactions
- ● Set and track sales account targets, aligned with company objectives
- ● Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
- ● Suggest actions to improve sales performance and identify opportunities for growth
Proven work experience as a Sales account manager or Sales account executiveExperience in the field of dairy, juice and fresh cheese is preferred● Hands on experience in sales and an ability to deliver excellent customer experience● Knowledge of CRM software and MS Office (MS Excel in particular)● Understanding of sales performance metrics● Excellent communication and negotiation skills● An ability to deliver projects and answer inquiries on time● Business acumen with a problem-solving attitude● BSc degree in Business Administration, Marketing or relevant field