- Your role is to make sure our clients receive the best service from us to renew their plan.
- You are to spearhead initiatives to improve the customers experience.
- You are to implement the right helpdesk to streamline processes
- You are to track main KPIs and work on improving them
- You are to build a customer first culture in your department
Only those who answer the screening question will be accepted.
Proven experience in the job descriptionExcellent English and Arabic comms skillsAware of the latest technology Hard workingCustomer Experience is a plus