Key Responsibilities:

Leadership and Team Management:

• Lead and manage the QA team, providing guidance, training, and support.
• Set performance goals, conduct performance evaluations, and manage team development.
• Foster a culture of continuous improvement within the team.

Quality Assurance Systems:

• Develop, implement, and maintain quality assurance policies and procedures.
• Establish quality metrics and standards, and monitor compliance.
• Conduct regular audits and inspections of processes and products to ensure adherence to quality standards.

Compliance and Documentation:

• Ensure compliance with industry standards, regulations, and certifications (e.g., ISO, GMP).
• Maintain accurate documentation and records related to quality assurance activities.
• Prepare and present quality reports to management.

Process Improvement:

• Identify areas for process improvement and implement changes to enhance product quality and efficiency.
• Collaborate with other departments, such as Production, Engineering, and R&D, to resolve quality issues.
• Investigate customer complaints and implement corrective actions to prevent recurrence.

Training and Development:

• Develop and deliver training programs for QA staff and other employees on quality standards and procedures.
• Stay up-to-date with industry trends and advancements in quality assurance methodologies.

Risk Management:

• Identify potential risks to product quality and implement risk mitigation strategies.
• Conduct root cause analysis for quality issues and implement corrective and preventive actions.