• Handling online hotel booking reservations and dealing with offline overseas suppliers. 
• Reserve accommodation at applicable/special rates.
• Confirm arrangements to agent or overseas offices.
• Ensure booking files are completed and updated, and record all necessary information in the appropriate section of departmental register.
• Resolving any problems with accommodation, itineraries or service 
• Customizing international holiday packages for different countries. 
• Assist in answering inquiries for group or special individual arrangements.
• Assist in creating itineraries and competitive quotations for group and individual requests.
• Calculate gross and net values of booking and details of amounts of liabilities to Principals. Input relevant details to automated systems.
• Issue sales report for every tour which shows all tour details and costing.
• Planning and preparing cost itineraries for clients. 
• Perform any other tasks as reasonably requested by the direct manager

Skills

Educational Background

• B.Sc. in Tourism

Special Training

• Ticketing courses, Ticketing Systems (Amadeus and Sabre)

Language Skills

• Fluent in a Foreign Language especially English

Computer Skills

• General knowledge of operating common applications.

Other Required Skills & Abilities

• Communication skills, Organizations skills, Interpersonal skills