Job Purpose:

Responsible for coordinating, handling and providing administrative support in facilitating the day-to-day Academic related operations and administrative tasks of the undergraduate program and ensuring that they run smoothly, liaising between, instructors, Academic operations and Campus Services to resolve any arising issues, to facilitate assigning of instructors, scheduling of classes, in addition to providing the LMS needed support for Instructors.

Accountabilities:

Academic Coordination:

• Supports faculty in all matters related to academic operations.
• Assists in the scheduling of classes and in ensuring availability of teaching staff to ensure adequate fulfilment of courses.
• Supports in creating courses on the system as per the course offering plan for the upcoming semester.
• Notifies every instructor with start time and details.
• Coordinates with instructors & HR office concerning Instructors’ contracts.
• Assists in creating the monthly schedules for exams (Midterm & Final) and collaborates in this regard with the Exam Unit Student services office.
• Receives requests for rescheduling or canceling classes with faculty and coordinates in this regard with Student Services Office.
• Coordinates requests for class allocation with Campus Services, including those for ongoing classes, midterm exams, and final exams etc.
• Revises item details (assignments, projects…etc.) in the learning management system (LMS) as needed.
• Responds to inquiries and supports in resolving issues related to LMS
• Organizes academic meetings and records the minutes of meetings.
• Supports in collecting and recording faculty evaluations.
• Manages all office administrative work, types and photocopies all required documents
• Handles all correspondence, receives, classifies and distributes mail.
• Answers all phone calls, attends to all inquiries or direct them to appropriate personnel as needed.
• Replies to all incoming office emails in a timely manner.
• Develops and maintains an organized archiving system for the office files including confidential documents.
• Performs any other tasks requested from Academic Director.