As IT Generalist, You Will…
- Install and test workstations (break/fix), fix performance issues, diagnose/replace hardware and software related problems
- Ensure workstations are functional (computer hardware peripherals/components)
- Troubleshoot/report specific line of business program issues (Logical Agent/LivePerson/third-party applications)
- Verify application results, conduct system audits
- Be accountable for tracking and organization of physical hardware and other IT assets
- Develop and manage organizational and IT standards
- Maintain cleanliness and organization of the IT department and stations
- Engage with internal and external clients providing updates and solutions, as well as ensuring compliance relating to all IT components
- Provide generalized IT support as required
- Interpret service delivery key metrics to problem solve
- Complete projects by coordinating resources and timetables with others
- Verify application results by conducting system audits of technologies implemented
- Preserve assets by adhering to disaster recovery and backup procedures and information security and control structures
- Maintain quality service by establishing and enforcing organization standards
- Provide support for the entire IT department and company as needed
As IT Generalist, You Have…University degree in computer science or related fieldFrom 1 to 3 years experience in IT desktop SupportPrevious experience with ChromeOS devices is preferredAdaptability to learn a variety of software programsThe ability to multitask and self-manage your work day is crucialAbility to work in a fast paced and time sensitive environmentExcellent time and project management skillsStrong customer relations & presentation skillsExcellent communication and presentation skills, with a strong attention to detailStrong analytical and customer service skills, and ability to work independently and as part of a teamA highly resourceful, proactive, and reliable attitudeAbility to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds Please do share your CV if Interested: Brawny Sam Karzee +917659852615