At Hyde Park Developments, we greatly encourage young talents to dive into corporate life and get a chance to gain valuable insights into career prospects, experience a dynamic work environment, and unlock a world of exciting career opportunities.
The internship program is designed to provide students with exceptional hands-on experience to explore career opportunities and learn various skills that will add value to their career journey and help them determine their most suitable path.
Customer Operations Internship Program:
The Customer Operations Program will provide students with the opportunity to get exposed to a real-life experience of direct client communication and conflict resolution. Hence, students could join either the Client Relations Management Team or the Collection Team.
CRM
- Receive and handle different customer's requests and complains
- Collaborate with the CRM team in reviewing and preparing contracts
- Maintain and update data sheets
Collection
- Maintain regular communication and follow-ups with customers regrading overdue payments and implement company collection procedures
- Generate regular reports and analysis
Skills
Requirements:
- Excellent Communication Skills
- Problem-Solving Skills
- MS Office
- Students must be in their 3rd, or 4th Year
Program Duration: 2 months
Location: Head Office - New Cairo