- Enter and update customer information in the database.
- Answer questions about products or the company.
- Contact potential or existing customers to inform them about a product or service using scripts.
- Keep records of calls and sales and note useful information
- Handle grievances to preserve the company’s reputation
FLUENT ENGLISHProven experience as a telesales representative or other sales/customer service role.Ability to learn about products and services and describe/explain them to prospectsTelesales Previous Experience is an add-on, especially in medical accounts like DME, Genetics, CGM….. ext. Near to job location site ( Maadi ) .Excellent communication and interpersonal skills.Outstanding negotiation skills with the ability to resolve issues and address complaints