TES Deployment Engineer- Italian Speaker

Egypt - Egypt

Key Accountabilities and Decision Ownership

• Perform fault troubleshooting, identification and resolution for Enterprise VODAFONE Italia Customers targeting First call resolution.
• Solve the Incident within the comply SLA and meet the agreed KPI.
• Deal with different Internal Competence Teams, Carriers and 3rd Parties to solve the ticket when needed to solve the ticket within SLA.


Core Competencies, Knowledge And Experience- Fluent in Italian (C1 Written and Spoken)-0-2 Experience in Italian Customer Service or Technical Support-Eager to learn something new
Post date: 27 May 2024
Publisher: Wuzzuf .com
Post date: 27 May 2024
Publisher: Wuzzuf .com