Customer Service Officer

Egypt - Giza
  • participate in all the day to day customer services activities
  • assist with effective liaison, support and assistance between customer services department and rest of organisation
  • use CRM system to manage the functions of receiving, analysing, resolving and documenting customers’ issues and complaints in accordance with the organisation’s requirements
  • assist with preparation and agreement of individual action plans and targets for all team members
  • adhere to all organisation policies and procedures
  • set an example for team members of commitment, customer service activities, work ethics and habits and personal character

Bachelor degreeMinimum 1 years C.S experience (senior level)  Proficiency in Microsoft OfficeExcellent command of English languageExcellent communication and problem-solving skillsMulti-tasking abilities , set priorities and manage time effectively
Post date: 23 May 2024
Publisher: Wuzzuf .com
Post date: 23 May 2024
Publisher: Wuzzuf .com