Job Summary:
Follow up and receive service requests received by the center, maintenance, or
inspection department to carry out the required work according to the client's
desire.
Roles and responsibilities:
- Managing the work of the service center and directing it to the
departments in accordance with the repair orders, expressing technical
opinion and assisting in making repair and accident assessments.
- Follow up the procedures and steps carried out for repair and
maintenance operations in accordance with the technical specifications
specified in the maintenance work guide and technical bulletins, through
the implementation of the company's policy.
- Follow up and ensure that the supervisor and technicians understand
their tasks and follow the specified repair steps and their use of the tools
and workshop equipment, and that the spare parts that have been
dispensed have already been installed in the vehicle.
- Follow up with those in charge of the business to take what is necessary
to maintain the number and equipment of the workshop and the cars
that are under repair and take care of the personal tasks of the
technicians (overalls, safety, helmets, etc.),

-Ensure that the safety and security instructions are followed during the
use of the available equipment in repair and the methods of disposal of
all kinds of waste.
- Supervising and following-up on the procedures and steps of work in the
center and providing the required technical support.
- Encouraging the employees of the service center and urging them to
innovate and make any suggestions to improve the service work at the
center.
- Proposed work for the training programs required to complete to raise
the competence of the center’s employees and make the appropriate
nominations for them according to the new requirements.
- Follow-up of the monthly inventory report of lost spare parts that
appear during work, as well as the expected need, according to the
maintenance plan and the circulating faults.
- Commitment to implementing the instructions related to occupational
safety and health, maintaining the implementation of their policies, and
supervising the implementation.