A Freight Forwarding Operations Manager is responsible for overseeing and managing all aspects of the freight forwarding operation within a company. The job description may include the following responsibilities:

1. Planning and coordinating the movement of goods through various transportation modes, such as air, sea, or land.
2. Managing relationships with carriers, shipping lines, and other service providers to ensure efficient and cost-effective transportation.
3. Monitoring shipment schedules and ensuring timely delivery of goods to customers.
4. Supervising a team of logistics coordinators, dispatchers, and other staff to ensure smooth operations.
5. Developing and implementing policies and procedures to optimize freight forwarding processes and workflow.
6. Managing and optimizing freight rates and negotiating contracts with carriers and suppliers.
7. Ensuring compliance with all relevant regulations and requirements governing the transportation of goods.
8. Resolving any issues or disputes related to freight forwarding operations.
9. Analyzing performance metrics and implementing improvements to increase efficiency and reduce costs.
10. Keeping abreast of industry trends and technology advancements to enhance operations.

 

Job Requirements for a Freight Forwarding Operation Manager typically include:1. Bachelor's degree in logistics, supply chain management, business administration, or a related field. A master's degree may be preferred.2. Prior experience in freight forwarding or logistics, with a minimum of 5 years in a managerial role.3. He has previous work in one of the member companies of EIFFA, FIATA, and IATA with no less than 3 years of experience. He is insured by social insurance.4. Strong knowledge of international shipping and customs regulations.5. Excellent communication and negotiation skills to work with clients, suppliers, and team members.6. Proficiency in using logistics software and tools for tracking shipments and managing inventory.7. Ability to analyze data, identify inefficiencies, and implement process improvements.8. Leadership skills to manage a team, set goals, and ensure objectives are met.9. Problem-solving skills to address issues that may arise during the transportation of goods.10. Attention to detail and organizational skills to oversee multiple shipments simultaneously.11. Flexibility to adapt to changing situations and work in a fast-paced environment.