- Ensure internet performance is acting well.
- Install, modify, and repair computer hardware and software.
- Healthy check of printer devices, attendance machines, and any related network devices.
- Resolve technical problems with LAN and WAN with ISP.
- Install & fix issues related to computer peripherals for users.
- Resolve issues related to computer systems, software, and hardware.
- Respond to queries on-site or remotely.
- Respond to the ticketing system
- Resolve problems by running diagnostic programs.
- Identify and escalate situations requiring urgent attention.
Bachelor's degree in computer science or a related field. Maximum 1-2 years of experience in the same or similar role. Excellent communication and time management skills. Excellent problem-solving skills. Relevant certifications (e.g., Microsoft Certified: Azure Administrator preferred, CompTIA Network+ MCSA) are a plus.Responsibilities: Provide technical support and troubleshooting assistance to employees, Install, configure, and maintain hardware and software systems.