- Assist users in navigating our platform and addressing their inquiries promptly.
- Build and maintain positive relationships with users, ensuring their satisfaction and loyalty.
- Establish effective communication channels to facilitate user-platform interaction.
- Handle user issues and provide timely and accurate resolutions.
- Proactively gather user feedback and communicate updates or new features to users.
- Manage customers, offering personalized attention and support.
- excellent English up to fluent speaking and writing skills.- Ability to work under pressure and adapt to a flexible work schedule.- Strong communication skills and ability to handle problems effectively.- Self-motivated, results-driven, and professional.- Internet-related work experience preferred.- Bachelor's degree required.