- Call new customers and Follow up with client regarding the supply, maintenance and solve any issues.
- Achieve Monthly/Yearly revenue target
- Acquire new accounts as per requirement
- Required Calls new & existing customers.
- Manage relationships with allocated small business customers via outbound phone calls and email communication
- Submit related report within the time frame
- Conduct an agreed number of outbound phone calls per month to ensure regular customer contact
- Retain SMSA share of wallet growth with existing customers in their portfolio
- Identify Customer revival opportunities within portfolio from the monthly down-trader report
- Handle inquiries from transaction and on-demand customers
- Supports Sales campaign by contacting targeted customers
- Qualify new customers and close opportunities in customer segment.
- Gathering information for potential clients.
- Follow up with client regarding the supply maintenance and solve any issues.
- Coordinate with field sales high revenue customer.
- Preparing report (FTF Daily report, Risk and lost customer monthly).
- Handling and filed RFR from client.
- Visiting the client if needed.
- Given the customer discount as per policy and procedure of SMSA
- Maintain customers data,
- Managed discounts accordingly.
- Increase sales revenue and expand client database within the handled industry,
- Develops and implement an approach to secure competitors sales customers to the requirements of the Sales function.
- Coordinate to solve any issues relating to payments/approval per company policy/procedures.
2-3 years experience in Sales, Marketing or retail.Experience background in Courier, E-Commerce and logistics industry is Advantage.V. Good Communication, negotiation and time management skills.V. Good user of MS office.