• We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company.
• You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
• An effective telesales representative must be an excellent communicator and have superior people skills.
• They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Handle grievances to preserve the company’s reputation
• Keep records of calls and sales and note useful information

Requirements and skills

• Proven experience as a telesales representative or other sales/customer service role.
• Proven track record of successfully meeting sales quota preferably over the phone.
• Good knowledge of relevant telephone systems.
• Ability to learn about products and services and describe/explain them to prospects.
• Good knowledge of English.
• Excellent communication and interpersonal skills.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.