Acquires & grows base of BB customers in order to meet KPIs set.

Build strong & healthy Business banking portfolio (asset & liability) within his assigned zone.

KEY ACCOUNTABILITIES

Relationship Management:

• Achieve communicated KPIs by strictly following his key performance activities (KPAs), (outbound calls, sales visits, cross sell activities)
• Report his KPAs on weekly basis to the business banking sales manager.
• Personally, and proactively build his area business banking portfolio of asset and liabilities.
• Keeps updated and learns in-depth the more complicated products offered by the competition.
• Grows the number of new account relationships via customer referrals, marketing leads and self-generated leads.
• Proactively assesses financial needs of customers.
• Responsible for achieving & delivering his/her targets in terms of acquisition, liabilities, asset and fee income for his/her Advising Zone.
• Assisting the Business banking Area Manager in periodically evaluating performance levels as defined in the business plan.
• Totally responsible for business banking acquisition for his advising zone.
• Provide customer technical advices and solutions.

Quality & Services

• Ensure good customer acquisition in accordance to ADIB policies and processes.
• Efficiently handle new to bank customer’s inquiries for all BB products and consumer products.
• Ensure full and proper customer knowledge for all BB asset and liability products.
• Regularly promote the usage of other delivery channels via day-to day contacts with the customers.
• Ensure continuous flow of appointments at Advising Zone.

CBE, Compliance, Audit, Procedures

• Responding to Compliance Dept. requirements in terms of obtaining proper approvals
• Ensure implementation of all Bank policies / procedures / KYC compliance requirements are in place
• Ensure following set procedures / policies as per designation letter.
• Ensure full adherence to credit policies and required documentations.
• And any other assigned tasks

QUALIFICATIONS:

Academic and professional qualifications

• University Degree
• Experience with (MS office excel), experience to demonstrate with good communication skills
• Strong analytical skills and observation to trends
• Good finance background
• Good presentation skills
• Product knowledge awareness
• Good understanding to the market offering scope of the business banking

Experience and other requirements

• Years of experience:

Officer: 2-5 years of experience in sales activities.

Sr. Officer: 5-7 years of experience in sales activities.